Business Analyst
Toronto, ON, Canada
Full Time
Technology
Mid Level
Business Analyst
Permanent Full-Time
Job Band: E
The Business Analyst is an integral member of the Products and Services team tasked with understanding and capturing requirements of project stakeholders and supporting the implementation of solutions. This role will act as an intermediary between the business and the technical communities in delivering both digital health products and services as well as internal corporate initiatives.Working closely with the Manager, Integrations & Partnerships, your responsibilities will include:
To work with all OMD business units and development teams, as well as external stakeholders, to gather information and synthesize findings into business/functional requirements and solution design documents.
- Elicits requirements using a variety of tools and techniques (i.e., facilitate interviews, workshops/user groups, surveys, site visits, document analysis, business process description, use cases and competitive product analysis).
- Gather and document business and functional information requirements using standard templates where available using clear, concise, and unambiguous language.
- Writes requirements specifications, use cases or other required documentation as deemed required, according to OntarioMD’s standard template, using natural language simply, clearly, unambiguously and concisely.
- Decomposes high-level business and user requirements into functional requirements, specified in an appropriate level of detail suitable for: implementation by software development team, creation of test plans by QA resources.
- Works with technical and client-facing support teams to clarify issues and problems reported by users.
- Assists with the change management process and performs impact assessment for applications change requests (CRs).
- Be able to successful operate within an Agile environment.
- Build process flows of current and future state to support resulting solutions
- Support reporting requirements for product & service management activities.
- Support data management activities including identification of data anomalies and consolidation of data across multiple sources.
- Support training of internal resources and coaching on application functionality as needed.
- Post-secondary education in Information Technology, Business Administration, Healthcare Informatics or equivalent experience.
- Minimum of 4 years of experience as a Business Analyst.
- Minimum of 4 years experience working on Information Technology projects.
- Strong requirements gathering, negotiation, interpersonal, communication and organizational skills.
- Excellent technical documentation skills (BRD, FRD, project artifacts, etc.).
- Strong research and analytical skills.
- Excellent time management skills and good business acumen.
- Able to work in cross-functional project teams in a matrix environment.
- Well-developed problem-solving skills with strong attention to detail.
- Business Process Design experience.
- In-depth working knowledge of a variety of computer software, including the Microsoft Office 365 Suite (Word, Outlook, Excel, PowerPoint, and Visio).
- Experience with Microsoft SharePoint, Dynamics CRM and Azure App Service.
- Understanding of Electronic Authentication and Authorization (Identity and Access Management).
- Experience with healthcare integration engines such as Rhapsody.
- Understanding of healthcare interoperability standards such as HL7.
- Formal Business Analysis training, such as International Institute of Business Analysis certifications.
Benefits we think you'll like:
- Fantastic opportunity to grow within the team and throughout the organization.
- Professional development and continuous in-house learning opportunities.
- Fun, friendly, and dynamic work environment with a passion for digital health.
- Competitive salary and bonus program.
- Exceptional group benefits package paid by the organization.
Interested candidates are invited to apply online through our careers page. Applications will be considered until January 27, 2025 at 3 pm.
For further information, visit our website at www.ontariomd.ca. We regret that only those selected for an interview will be contacted. OntarioMD is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.
We continue to encourage staff to follow the Public Health recommendations and stay up to date with their vaccinations.
All recruiting activities including interview and new hire onboarding will be conducted remotely. While we are doing our best to ensure reasonable response times, please expect potential delays.
OntarioMD does not solicit personal information such as banking information or passport information over social media sites for employment purposes.
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